- Choose your main preference, such as distance from the lift or from a busy road. Avoid sending a long list of equally urgent demands.
- Send a short request with your booking reference before arrival. Explain your preferred location and ask whether it can be noted on the reservation.
- At check-in, politely confirm the request. If the allocated room has an unexpected issue, contact reception before fully unpacking and ask what options exist.
Room availability and building layout limit what is possible. A preference is not a guarantee; ask about any price difference before accepting a change.

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