Match your seat reservation to the exact train service

A coach letter and seat number only make sense alongside the service and journey section they belong to. Check the whole reservation.

1. Find the travel date, service departure, reserved journey section, coach and seat in your booking. Keep the travel ticket and reservation details accessible together, especially when they appear in separate documents or app screens.
2. At the station, check current departure information and any coach-position display. Use the actual train labels when boarding; do not assume a coach will stop in the same place as on a previous journey.
3. Once aboard, compare both coach and seat before settling in. If the layout has changed or the seat appears allocated twice, show the details to staff rather than moving another person's belongings yourself.

A reservation does not automatically describe every connection on a multi-train journey. Repeat the check for each service where you have a reserved place.