Company Profile

Air-India Express is India's largest low-cost airline, a subsidiary of Air India. The company was established in March 2004 and officially started operations in April 2005. Its headquarters is located in Mumbai. Air-India Express mainly operates Middle East routes, providing passengers with economical and affordable air services.

Historical background

The launch of Air India Express marks a major milestone in the Indian aviation industry. Air India Express, the low-cost carrier of Air India, was launched to cater to the growing demand for flights to the Middle East, especially among passengers seeking affordable travel options.

Since its official launch in 2005, Air India Express has rapidly expanded its route network and has become an important aviation service provider in the Middle East. The company has attracted a large number of passengers, especially workers and family travelers traveling between India and the Middle East, by offering low fares and high-frequency flight services.

Air crash

On May 22, 2010, a serious air crash occurred in Air India Express. A Boeing 737-800 aircraft flying from Dubai to Mangalore in southern India crashed during landing, and only 8 of the 166 people on board survived. This accident caused the second major air crash in Indian history and shocked the entire aviation industry.

After the accident, Air India Express immediately launched a comprehensive investigation and worked with relevant departments to find out the cause of the accident. The investigation results showed that the accident was mainly caused by pilot error and bad weather conditions. Air India Express took a series of measures after the accident, including strengthening pilot training and improving flight safety standards to prevent similar accidents from happening again.

Route Network

Air India Express's main route network is concentrated in the Middle East, including the United Arab Emirates, Saudi Arabia, Qatar, Oman and Kuwait. The company meets the travel needs of a large number of workers and family passengers by providing high-frequency flight services.

In addition to the Middle East routes, Air India Express has gradually expanded its route network to cover many major cities in India. Through cooperation with Air India, the company provides passengers with a wider range of route options and interline services.

Services and Facilities

As a low-cost airline, Air India Express is committed to providing passengers with affordable air services. The company has achieved its promise of low fares by simplifying service processes and reducing operating costs. Passengers can choose different fare packages and choose whether to include baggage check-in, meals and other additional services according to their needs.

Air India Express' fleet consists mainly of Boeing 737 series aircraft, which are known for their high fuel efficiency and reliability. The company ensures flight safety and passenger comfort through regular maintenance and upgrades of its fleet.

Future Development

Looking ahead, Air India Express plans to further expand its route network, add new destinations and flight frequencies. The company also plans to introduce more modern aircraft to improve operational efficiency and passenger experience.

Air India Express will continue to be committed to providing affordable air services that meet the needs of different passengers. The company strives to maintain its leading position in the highly competitive aviation market through continuous innovation and improvement.

Summarize

As the largest low-cost airline in India, Air India Express has achieved remarkable results on the Middle East routes since its establishment. Despite the serious air crash, the company continues to provide passengers with safe and affordable air services through active response measures and improvements. In the future, Air India Express will continue to expand its route network, improve service quality, and bring more passengers a convenient and comfortable flight experience.